BELS Terms and Conditions
Welcome to Bond Enterprise Language Services LLC (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our language interpretation and translation services. By engaging our services, you agree to comply with and be bound by these Terms.
Please read them carefully.
Services Provided:
We offer language interpretation and translation services in various languages and formats, including but not limited to medical, legal, business, and general interpretation.
Our interpreters strive for accuracy and professionalism in each assignment. However, due to language nuances, we cannot guarantee 100% accuracy in all cases.
User Responsibilities:
You are responsible for providing all necessary details and documents required to complete the assignment. Failure to provide accurate and complete information may influence the quality of service.
You agree not to use our services for unlawful purposes or any activity that could harm our reputation or service quality.
Confidentiality:
We respect the confidentiality of all client interactions and sensitive information. Our interpreters and translators are bound by confidentiality agreements and will not disclose any information without client consent, except where required by law.
Please note that while we take every measure to protect your data, we cannot guarantee absolute security of electronic communications.
Payment and Fees:
Payment is required as agreed upon in the service contract or invoice. Delays in payment may result in late fees or suspension of services.
Cancellations made within 24 hours of the scheduled service may incur a cancellation fee equal to the full amount of the scheduled service.
Cancellations and Refunds:
You may cancel or reschedule services as needed, but we require notice 24 hours in advance to avoid fees.
Refunds are issued only in cases where we are unable to provide the service due to our fault or other exceptional circumstances.
Limitation of Liability:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability will be limited to the amount paid for the specific service in question.
Dispute Resolution:
In the event of a dispute, both parties agree to attempt to resolve it amicably. If unresolved, disputes will be subject to binding arbitration or handled through local small claims court as applicable.
Changes to Terms and Conditions:
We reserve the right to modify these Terms at any time. Changes will be posted on our website and will apply to all services booked after the effective date of the revised Terms.
Contact Information:
For any questions or concerns regarding these Terms or our services, please contact us at:
Email: info@bondenterpriselanguageservices.com
Phone: 614-636-2905
By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Effective Date:
November 29, 2022